terms & Conditions

management and ownership

This website is owned and operated by Bristol City Council on behalf of West of England Combined Authority (WECA), Bath & North East Somerset, South Gloucestershire Council and North Somerset Council (referred to as ‘metrobus’, ‘we’ or ‘our’).


The information contained on this website is provided for information purposes only and we will use reasonable care and skill to ensure that it is accurate at the date of publication. However, due to the nature of the internet, there may be circumstances in which errors occur within the information.

Consequently we make no guarantee as to the accuracy of any information on this website and accept no liability for any errors or omissions within it.

metrobus makes every effort to ensure that the information provided on this website is accurate, but cannot accept responsibility or liability for any loss or damage which may occur from using the information provided in third party material. Information is provided ‘as is’ and the inclusion of information about third party products and services on this website is not a recommendation or endorsement of products or services by us. Third party content is not controlled by us and it is not possible to guarantee that links will work all of the time.


Occasionally we may ask you to take part in surveys or consultations about our services. To do this, we may use a system hosted on our website’s server, a system hosted by one of the local authorities of the West of England Combined Authority and North Somerset Council or a third-party system to help us sort the information that you provide.

general terms of use

By entering this website and using any of the tools provided, you agree to the terms and conditions described and to our Cookies and Privacy Policy. We may revise these terms and conditions at any time, without notice. Continued use of this site after a change has been made is your acceptance of the change.

newsletters subscription terms of use

By submitting your details to receive emails from us you are accepting our Privacy Policy.

last updated: 26/03/2019

Please be aware that the metrobus website is optimised for most recent browsers and might not work correctly in older versions.

best performing browser versions:


3 latest major releases of the following browsers:

  • Safari
  • Chrome
  • Firefox



3 latest major releases of the following browsers:

  • Chrome
  • Firefox
  • Internet Explorer



  • As many Android manufactures have their own browsers we can’t specify exactly what is supported, however based on the OS versions we generally say Android 4.3+
  • iOS – 7.1+