First West of England

The m2, m3 and m3x are operated by First West of England

First is the largest bus operator in the West of England region, covering Bristol, Bath, Weston-super-Mare and beyond.

It operates around 600 buses and carries over 62 million passengers per year.

First is a large employer and investor in the region, operating from seven depots and employing approximately 1,800 people.

Since 2015, it has invested over £60 million in new vehicles and £10 million in metrobus. It has one of the highest low emission fleets in the UK with over 140 low emission buses and has recently invested in a sizeable fleet of bio-methane gas powered vehicles.

Bristol Community Transport

The m1 is operated by Bristol Community Transport (BCT) under contract to First

BCT is Bristol’s largest community transport operator and a part of the HCT Group, a leading transport social enterprise, which operates major transport contracts in London, Jersey, Guernsey and Leeds.

BCT has created 60 new driver and support jobs at its Bedminster depot.

This social enterprise company has also invested £7 million in a fleet of 21 bio-gas buses for the m1 service. These buses are carbon neutral and run on gas generated from food waste.

As a social enterprise, BCT reinvests the profits from its commercial work into further transport services or projects in the communities it serves.

BCT already runs four bus routes for Bristol City Council and also provides low-cost, accessible minibuses for community groups, sports clubs and charities. It also runs Bristol’s dial-a-ride service and community buses for older and disabled people, helping them to access shops and healthcare, social activities and family occasions.

120,000 people traveled on its Bristol services in 2017.