how to buy

with so many ways to do it, buying tickets for metrobus is a breeze…

metrobus is a ‘buy before you board’ service, so all tickets must be purchased prior to boarding. This makes boarding up to five times faster, for quicker journeys!

iPoints

All metrobus stops have an iPoint at the stop, or nearby, where you can purchase all available tickets for metrobus services as well as many tickets that can be used on other services. Purchases from the iPoint must be made with a bank card.

If you have a travelwest Travelcard (see below as well as FAQs to find out how to get one), you can use the iPoint to top-up. You can also use the iPoint to collect tickets purchased online from the travelwest site using the side reader (allow two hours before attempting collection).

Tickets available: all (travelwest Travelcard or paper depending on ticket)

learn more about using iPoints

First mTickets app

The First mTickets app allows you to purchase tickets for use on metrobus and store them within the app. Before each journey, you simply load up the ticket, which generates a QR code for scanning on-bus.

Learn more and get support for the app here.

Tickets available: Bristol Zone Single, Bristol Zone Day, Bristol Zone Week, Bristol Zone Month, Bristol Zone Year, Bristol Zone Night (adult, student and child) (QR code within app)

iOS app Android app

travelwest website (travelwest Travelcard)

Tickets purchased from the travelwest website for the first time are sent to you in the post on a Travelcard. Once you have a Travelcard, you can top it up using the travelwest site and then collect the tickets at any iPoint using the side reader (allow two hours before attempting collection), or just take it along with you to any iPoint and top it up there.

Tickets available: Bristol Zone Adult Single (pack of 5 or 10), Bristol Zone Adult Day (pack of 3 or 5), Bristol Zone Adult Week, Bristol Zone Adult Month, BristolRider Adult Day (one or pack of 3 or 5), BristolRider Adult Month (travelwest Travelcard)

order or top-up a Travelcard

PayPoint stores

You can purchase tickets for travel on metrobus using cash at locations all across the region.

Tickets available: Bristol Zone Week, Bristol Zone Month (adult, student and child) (paper)

find your nearest PayPoint store

payzone stores

You can obtain a travelwest Travelcard, or top up your existing one for travel on metrobus using cash at locations all across the region.

Tickets available: pack of five singles, Bristol Zone Day, Bristol Zone Week, Bristol Zone Month (adult, student and child) (travelwest Travelcard)

find your nearest payzone store

First's website

You can purchase tickets for travel on metrobus from First’s website, which are then posted to you.

Tickets available: Bristol Zone Week, Bristol Zone Month, Bristol Zone Year (adult, student and child) (paper)

purchase tickets from First's website

First Travel shop at Bristol Bus Station

You can purchase tickets for travel on metrobus by visiting the First Travel shop at Bristol Bus Station.

Tickets available: Pack of five singles*, Bristol Zone Day**, Bristol Zone Week**, Bristol Zone Month**, Bristol Zone year, BristolRider* (adult, student and child)

*Dispensed on a travelwest Travelcard
**Available on paper or a travelwest Travelcard

more information about the Travel shop